FAQS & Rewards


Q1. Are all your items manufactured within Australia?

A1. Yes, all our products are handcrafted and packaged in Australia.


Q2. Do all your products come from environmentally friendly materials or ingredients?

A2. Yes, everything we sell, and the packaging our items come in, are executed with the environment first and foremost in our minds.


Q3. Do you ship overseas?

A3. We currently ship to Australia and New Zealand. Get in contact with us if you would like to discuss shipping to an additional location.


Q4. Are your products safe for children to use?

A4. Yes, we have various products specially designed for kids; these include bath bombs and snap packs to make bath time fun for them and a breeze for mums and dads.


Q5. Do you use any harsh chemicals in making your products?

A5. Our ingredients are 100% environmentally friendly, with no artificial colours or preservatives.


Q6. Can I track my purchases?

A6. Yes, all items dispatch with tracking with delivery times of 5–10 business days, but this can vary depending on your location.


Q7. Do your products have Palm Oil in them?

A7. No, all our products are Palm Oil free and vegan-friendly.


At Raw Beauty Box, We believe in rewarding our users for loyalty. Receive rewards with loyalty points every time you make a purchase, send friends and family referrals to join us, when it’s your birthday and leaving reviews. 


Once you reach 100 points, you have the option to redeem those points into puchase discounts. For every 100 points, you will receive a $10 discount. Just head on over to your account, select the rewards tab and transfer your points into discounts. 

Purchase Rewards

Receive 1 point for every $10 spent on all products, excluding products on sale & Wholesale customers.

Other Rewards

* 15 points reward on your birthday.
* 10 points referral rewards, with an extra 15 points if your referral makes a purchase with Raw Beauty Box.
* Receive 10 points rewards for each review you leave on products purchased.

Redeeming Rewards

Once you receive 100 points, you can transfer those points into a cash discount via your account page. 100 points = $10 discount.


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