FAQS & Rewards

Q1. Are all your items manufactured within Australia?
A1. Yes, all our products are handcrafted and packaged in Australia

Q2. Do all your products come from environmentally friendly materials or ingredients?
A2. Yes, everything we sell, and the packaging our items come in, are executed with the environment first and foremost in our minds.

Q3. Do you ship overseas?
A3. We currently ship to Australia and New Zealand. Get in contact with us if you would like to discuss shipping to an additional location.

Q4. Are your products safe for children to use?
A4. Yes, we have various products specially designed for kids; these include bath bombs and snap packs to make bath time fun for them and a breeze for mums and dads.

Q5. Do you use any harsh chemicals in making your products?
A5. Our ingredients are 100% environmentally friendly, with no artificial colours or preservatives.

Q6. Can I track my purchases?
A6. Yes, all items dispatch with tracking with delivery times of 5–10 business days, but this can vary depending on your location.

Q7. Do your products have Palm Oil in them?
A7. No, all our products are Palm Oil free and vegan-friendly.

Q8. How will Raw Beauty Box contact me about my order?
A8. At Raw Beauty Box, we prioritise your privacy and security. We will only contact you directly via the details you have shared with us during your purchase or when subscribing to our newsletters. Please be aware that our courier partners may use branded text message options to provide delivery updates. Important: Never share your personal details or payment information without verifying the request with us directly. If you’re ever in doubt about a communication you receive, please contact us through our official channels before taking any action. Your safety is our top priority.